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Data Base Policies – Dropship Protection

Overview
The Gruber Sales Department operates a fully integrated, computerized contact management system, continuously updated in real time by our National Account Managers. This dynamic database contains over one million customer and prospect records, ensuring accurate, timely communication and strategic outreach. We work in close partnership with our resellers and offer account protection for any clients entrusted to us for drop-shipping. Our approach includes the following safeguards:
Drop-Ship Sales
When a drop-ship order is received, the assigned Gruber Account Manager immediately enters the destination customer information into our centralized database, flagging it as an exclusive “OWNED BY RESELLER” account. From that point forward, any direct inquiries from the customer are routed back to the assigned Account Manager, who ensures the customer is redirected to their original reseller. Our drop-ship account protection program is actively monitored and strictly enforced. As of the date of this document, we are protecting 7,803 accounts—all of which are consistently redirected to the originating reseller.

Blind Label Shipping
To further protect our partners, we offer Blind Label Drop-Ship services, ensuring complete anonymity on all shipped orders. Our production and art departments can also create custom labels for cable assemblies or silk-screened branding on applicable products, maintaining a seamless brand experience for your customers.

Multi-Level Pricing
Gruber maintains a tiered pricing structure designed to reward high-volume purchasing. Authorized resellers benefit from volume-based discounts, with additional incentives available for stocking resellers. For more information, please contact your Account Manager directly.
Gruber Power Services