Our nationwide staff of factory trained field engineers and a network of global service organizations are available at a moment’s notice to diagnose and repair a variety of power protection products including UPS, Motor Generators, Power Distribution Systems, and Power Conditioning Units.
We inventory parts for and service many different brands of power protection products!
When choosing a company to provide you with service for your critical power equipment there are many factors to consider in making the best decision. The following are points we feel are critical in deciding which company can best serve your needs:
Free Tech Support –
This service is our most popular. When your equipment goes down in the middle of the night, you want someone to answer the phone, and someone knowledgeable to discuss a restart, and options with.
Coverage –
We have factory trained Field Engineers on staff locally to provide you with the quickest response possible in case of outages. In addition, our Service Alliance Partners allow us to offer service response wherever you are on the globe.
Escalation Procedures –
We understand that occasions may arise where factory support may be necessary to solve unusual or design anomalies with your UPS. We maintain reciprocal subcontracting agreements with several manufacturers to ensure you receive the highest quality service available.
Qualified Field Engineers –
We maintain an employee base of qualified Field Engineers who go through rigorous in-house and factory training when possible prior to joining the field force. This pool of experience and expertise provides you with the most professional and timely service possible.
Company Stability –
Gruber Power Services is a subsidiary of the combined Gruber companies which are involved in construction, manufacturing, EV service and engineering, and critical power equipment sales and service. With hundreds of employees to meet any and all power needs, our buying power and financial stability ensure that we can meet any obligations necessary to get the job done correctly.
Ability to Provide Spare Parts –
We stock spare parts for equipment we service. In addition, our large UPS refurbishment sales and service activity provides access to legacy parts which we not only supply to other independent maintenance organizations but the UPS manufacturers as well.
