APC Symmetra RM Communications Card (4–12 kVA) — SYCC
Condition: Tested • Platform: Symmetra RM • Range: 4–12 kVA • Function: Communications
The APC SYCC is a Symmetra RM communications card used in compatible Symmetra RM 4–12 kVA UPS systems to support proper system communications and monitoring workflows. This card is commonly replaced during service when a unit experiences comms faults, non-detection, intermittent reporting, or post-maintenance issues tied to the communications path.
- Symmetra RM platform part — designed for Symmetra RM systems in the 4–12 kVA range.
- Restores system communications — resolves comms faults and detection issues tied to failed interface modules.
- Critical-power readiness — intended for data rooms, telecom closets, and facilities UPS deployments.
- Service replacement component — ideal for maintenance, rebuilds, and keeping legacy Symmetra fleets online.
- Tested unit — validated for core communications functionality prior to shipment.
Why communications cards fail (and why it matters)
- Heat stress over long duty cycles in warm UPS bays and electrical rooms.
- ESD / handling damage during service events, module swaps, or rushed installs.
- Connector fatigue from repeated insertions/removals or harness strain.
- Harness/connector oxidation that mimics “bad card” symptoms (intermittent comms).
Our solution
- Fitment-first guidance — confirm your Symmetra RM model and kVA rating before you buy.
- Clean install practices — ESD-safe handling, connector inspection, and harness verification.
- Troubleshooting help — isolate card vs. harness vs. upstream controller issues.
| Technical Specifications — SYCC |
Detail |
| Product type |
Symmetra RM Communications Card |
| Platform |
APC Symmetra RM (4–12 kVA family) |
| Function |
System communications interface / monitoring support |
| Typical application |
Restoring communications stability in Symmetra RM UPS systems |
| Best for |
Service repairs and maintenance of Symmetra RM 4–12 kVA deployments |
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Service tip
Before swapping the card, inspect and reseat harnesses—intermittent comms is often caused by oxidized connectors or loose plugs. Use ESD precautions and avoid side-loading the connectors during install.
Why buy from Gruber
- Tested hardware — validated for core communications function before shipping.
- Fitment help — confirm Symmetra RM model/kVA compatibility before you commit.
- Critical-power experience — practical guidance from real UPS service workflows.
| Fitment Required — UPS Model Needed (SYCC) |
| Important |
This SYCC Symmetra RM communications card is model- and configuration-specific. We must confirm the exact UPS model it will be installed in to ensure proper detection and communications support. |
| When ordering, please provide: |
- UPS brand (APC / Schneider Electric)
- UPS family: Symmetra RM
- Full UPS model number / configuration (confirm it is in the 4–12 kVA range)
- Any serial / revision info available (helps confirm the correct comms path)
|
| Why we need this: |
- Confirm the correct communications profile / revision for your Symmetra RM system
- Verify compatibility with your frame and installed modules
- Prevent mis-match installs that cause non-detection or comms faults
- Optionally advise on installation best practices (harness checks, connector inspection)
|
| Note |
If UPS information is not provided at the time of purchase, your order may be delayed while we contact you, or the part may ship without final verification—raising the risk of on-site fitment issues. |
